The Role of Customer Satisfaction in Business Success

Mualliflar

  • Sevara Batirovna Sherbaeva ISFT Institute (student) Muallif

Kalit so‘zlar:

Kеywоrds: customer satisfaction, business success, customer loyalty, profitability, customer retention, service quality

Abstrak

This article examines the role of customer satisfaction in business success. Customer satisfaction is analyzed as a strategic factor that influences repeat purchasing, customer loyalty, positive word of mouth, brand reputation, market share, profitability and long-term competitiveness. The article argues that satisfaction is not limited to the emotional reaction of a buyer after a transaction; it is a complex result of product quality, service quality, price fairness, communication, trust, complaint handling and the overall customer experience.

NINE muqovasi

Yuklab olishlar

Nashr qilingan

2026-11-02

Nashr

Jild 3 Nomeri 11 (2026): 2026-yil, Noyabr

Bo'lim

Articles

Litsenziya

Mualliflik huquqi (c) 2026 The author(s)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

The Role of Customer Satisfaction in Business Success. (2026). New Innovations in National Education, 3(11). https://reandpub.uz/nine/article/view/1361

Foydalanilgan adabiyotlar

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