The Role of Customer Satisfaction in Business Success

Авторы

  • Sevara Batirovna Sherbaeva ISFT Institute (student) Автор

Ключевые слова:

Kеywоrds: customer satisfaction, business success, customer loyalty, profitability, customer retention, service quality

Аннотация

This article examines the role of customer satisfaction in business success. Customer satisfaction is analyzed as a strategic factor that influences repeat purchasing, customer loyalty, positive word of mouth, brand reputation, market share, profitability and long-term competitiveness. The article argues that satisfaction is not limited to the emotional reaction of a buyer after a transaction; it is a complex result of product quality, service quality, price fairness, communication, trust, complaint handling and the overall customer experience.

NINE muqovasi

Загрузки

Опубликован

2026-11-02

Выпуск

Том 3 № 11 (2026): Ноябрь 2026

Раздел

Articles

Лицензия

Copyright (c) 2026 The author(s)

Лицензия Creative Commons

Это произведение доступно по лицензии Creative Commons «Attribution» («Атрибуция») 4.0 Всемирная.

Как цитировать

The Role of Customer Satisfaction in Business Success. (2026). New Innovations in National Education, 3(11). https://reandpub.uz/nine/article/view/1361

Библиографические ссылки

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